If none of the moderators in this forum can do that, perhaps you can tell us what is the appropriate avenue for that. Hopefully somebody can escalate this issue to the right level at Firefox so that they can reconsider. Perhaps Mozilla didn't realize that their change would cause so much anger and put at risk the use of Firefox by all of its customers. However we are UNHAPPY with the decision and we hope that all this messages are being passed on to the people at Mozilla who took this very unpopular decision that is causing many of us to desperately look for another browser that will fulfill our needs.Īs a user of Firefox and Roboform for over a decade I dont think that I am alone in this frustration and I honestly don't think that Mozilla wants all of its Firefox users to remove Firefox and move to another browser. Sure, Firefox owns its browser and you can do with it as you please if you don't care about your customers. Firefox caused this unhappiness amongst Firefox and Roboform customers because Firefox decided to deprecate the feature on Firefox that made it possible for Siber systems to create the Roboform toolbar that the customers of both Firefox and Roboform want, like and expect. This issue should NOT be marked as Solved, for it is NOT solved.įurthermore, lets be clear, Roboform is NOT responsible for this problem. I support the concern raised here and I would like to ask Mozilla to keep this issue open. If having roboform as a lower toolbar is my only option I may end up having to switch to Chrome and dump Firefox all together as protest for what they did to us with this inconsiderate move. I am truly very, very upset and I honestly don't know what to do. There must be remnants (files or registry entries) left behind of the new roboform toolbar after downgrading that cause Firefox to crash constantly when visiting https websites (not always but several times a day). to make it work it seems to be impossible to restore the old Roboform toolbar after one has already upgraded to the new one. So I am afraid that based on many days of non stop testing, reinstalling, cleaning installations, removing regentries, etc. Unfortunately while it DOES display and work with Firefox it causes crashes. So I went back to Firefox and tried to install and older version of Roboform that still has the toolbar. Unfortunately IE has been practically abandoned by Microsoft so it runs very slow on everything and even displays some websites wrong. I was furious with this change and stopped using Firefox for a week or so (went back to IE which is the only one supporting the roboform toolbar). I'm looking forward to hearing how others are coping and if there is a better browser out there. Who looks at the bottom of the screen for a toolbar.or anything?! So, like above comments above, I'm going to have to think about another browser unless I can get used to this blasted RoboForm Toolbar on the bottom. Honestly, I moved to FireFox for 3 reasons: I can't use PayPal multi-order shipping in Chrome, I like saving some, not all, passwords in FireFox because FireFox has them password protected, and probably most important, I had my RoboForm Toolbar which I use a hundred times a day. Now that this FireFox issue has come up, it is even worse. I just upgraded to RoboForm 8 "everywhere" and am not having a great time with it.
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